University of Pittsburgh Medical Center: One Year Later. A Workplace Violence Act

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This session examines the active shooter incident at UPMC Memorial, highlighting the organizational, operational, and clinical lessons learned. The presentation will explore best practices in emergency response, with a particular focus on coordination among hospital staff, local law enforcement, and emergency medical services during high‑risk, time‑critical incidents.

 

Beyond operational considerations, the session will address the impacts on staff, patients, and the broader healthcare environment. Topics will include available support resources, approaches to trauma mitigation, and strategies to promote both individual and organizational recovery following critical events.

The session will conclude with actionable recommendations to strengthen hospital security, enhance emergency preparedness, and improve resilience across healthcare systems facing an increasingly complex threat landscape.